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The warranty period for products is one (1) year from the date of purchase, Other accessories however are covered by (one) 1 month from the date of purchase.


The Repaired Product will be covered by the same terms and conditions as this warranty covering up the original warranty period. Repair a Product damaged by causes other than those set out in item (a) to (i) herein below is at SBTelecoms’s sole option.

This warranty does not cover any Products:

  • That have been subjected to misuse, accidental, shipping or other physical damage ,improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid intrusion;
  • That has been damaged due to repair, alteration, or modification by anyone not authorized by SBTelecoms & Devices Limited.
  • That have reception or operations problems caused by signal conditions, network reliability or cable or antenna systems;
  • That have Defects or problem caused by use with sub-standard products or accessories; or
  • From which warranty/quality sticker has been removed, altered, defaced or otherwise rendered illegible;
  • That was returned without valid proof of purchase or which proof of purchase has been altered or is illegible;
  • Damaged or deteriorated through normal wear and tear or Force including but not limited to Acts of God, government acts, or decrees, domestic or international disputes, riots, commotions, wars (civil or otherwise), strikes, floods ,fire ,earthquake, shortages, supplier defaults, etc, and/or

For the avoidance of doubt, SBTelecoms & Devices Limited are under no obligation and hereby reserves the right not to repair any product that is damaged by any of the causes set out in item (a) to (g) hereinabove.


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